IMPORTANT INFORMATION / RESPONSIBLE USE
Disclaimer & Terms of Use
1. What XYNOXIA is—and is not
XYNOXIA develops and provides digital technology, educational material, general-wellness content, self-guided activities, media discovery, and tools intended to support learning, reflection, organization, and everyday personal development. The platform is not a hospital, clinic, medical practice, psychotherapy practice, emergency service, or substitute for a licensed health professional.
XYNOXIA does not provide clinical services through its general platform. Use of the platform does not create a therapist–client, physician–patient, counselor–client, fiduciary, or other professional care relationship. No professional relationship is created by browsing, subscribing, messaging, using an AI feature, completing a tracker, saving content, or contacting us, unless a separate written agreement expressly establishes one.
2. No diagnosis, treatment, or clinical recommendations
XYNOXIA does not diagnose mental-health, behavioral, neurological, physical, or other medical conditions. We do not provide psychotherapy, counseling, medical care, clinical assessment, treatment planning, crisis intervention, or individualized clinical recommendations through this platform. No software, course, prompt, assessment-like activity, journal, tracker, meditation, audio, video, book, or other resource is represented as a treatment or as a replacement for professional care.
Any references to anxiety, depression, trauma, stress, sleep, attention, relationships, or other health-related topics are for general education and discussion. They are not a determination that you have a condition, a screening result, or a recommendation to start, stop, or change treatment or medication. Self-ratings, scores, percentages, streaks, summaries, or progress charts are personal reflection aids only—not validated clinical measures unless explicitly identified and supported as such.
3. Not medical advice; consult qualified professionals
Information on XYNOXIA is general and may not apply to your circumstances. It is not a substitute for advice from a qualified physician, licensed mental-health professional, or other appropriately credentialed provider who knows your situation. Do not delay, disregard, or discontinue professional evaluation or care because of something you read, hear, view, or receive from XYNOXIA. Do not change prescribed medication or treatment based on platform content.
You are responsible for deciding whether a resource is suitable for you. If you have questions about symptoms, diagnosis, treatment, medication, or a health concern, consult an appropriately qualified professional. XYNOXIA does not endorse any particular clinical decision based solely on use of the platform.
4. AI features and automated outputs
AI or automated features may generate summaries, suggestions, explanations, prompts, or other responses that are incomplete, inaccurate, outdated, misleading, or unsuitable for your circumstances. Outputs may not be reviewed by a human and should not be treated as facts, professional advice, or instructions. AI does not know your full circumstances and is not a substitute for human judgment or professional evaluation.
- Verify important information using reliable sources and qualified professionals.
- Do not rely on AI outputs for emergencies, diagnosis, treatment decisions, legal decisions, financial decisions, or other high-impact matters.
- Do not enter sensitive personal, medical, financial, account, or identifying information unless a feature’s applicable privacy terms expressly permit it.
- Do not assume an AI conversation is monitored, reviewed, or capable of contacting emergency services.
If a feature is labeled a prototype, demo, sample-response experience, or preview, it may not connect to a live AI service and may use scripted or sample content.
5. Emergencies and crisis situations
XYNOXIA is not an emergency or crisis-response service and does not continuously monitor platform activity or messages. Do not use the platform to seek urgent help. If you believe you or someone else may be in immediate danger, contact local emergency services. In the United States, call or text 988 for the Suicide & Crisis Lifeline; call 911 for an immediate life-threatening emergency. Availability and services may differ by location.
6. Personal responsibility and use at your own discretion
You use the platform voluntarily and are responsible for your choices, actions, interpretations, and interactions arising from that use. You are responsible for considering your own physical, emotional, cultural, accessibility, and other needs before participating in an exercise or consuming content. Stop an activity if it causes distress, discomfort, dizziness, pain, or other unwanted effects, and seek appropriate assistance when needed.
Some material may discuss emotionally difficult topics or include content that is not suitable for every person. Content labels, descriptions, age guidance, or categories—where provided—are informational aids, not guarantees of suitability or safety.
7. Educational content, third-party media, and external links
Books, videos, music, articles, podcasts, services, products, and other materials may be created or hosted by third parties. Links and embedded content are provided for convenience or discovery and do not necessarily imply endorsement, verification, affiliation, or responsibility by XYNOXIA. Third-party content may change, become unavailable, contain errors, or be governed by separate terms and privacy policies. We do not control third-party websites, platforms, creators, advertisements, or their practices.
Views expressed by authors, speakers, creators, or users are their own and are not necessarily XYNOXIA’s views. We do not guarantee the accuracy, completeness, availability, suitability, licensing status, or continued accessibility of third-party material.
8. No guarantees; service provided as available
To the maximum extent permitted by applicable law, the platform and its content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. This includes, to the extent permitted by law, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, security, and that use will be uninterrupted or error-free. We do not guarantee any particular result, outcome, improvement, benefit, or personal progress.
We may change, suspend, restrict, discontinue, or remove features or content at any time. We do not promise that data will always be saved, available, synchronized, recoverable, or compatible with every device or browser. You are responsible for maintaining copies of information you need.
9. Limitation of liability
To the maximum extent permitted by applicable law, XYNOXIA and its owners, officers, employees, contractors, licensors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of data, profits, goodwill, or opportunities; service interruption; or damages arising from reliance on content, AI output, third-party resources, or inability to use the platform, even if advised of the possibility of such damages.
To the maximum extent permitted by law, XYNOXIA’s total liability for claims arising out of or related to the platform or these terms will be limited to the amount, if any, you paid directly to XYNOXIA for the specific platform service giving rise to the claim during the twelve months before the event, or USD $100 if no such payment was made. These limits apply only to the extent lawful and do not exclude liability that cannot legally be excluded or limited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
10. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, liabilities, losses, and reasonable expenses arising from your misuse of the platform, your violation of these terms, your violation of another person’s rights, or content you submit, except to the extent caused by conduct for which applicable law does not permit indemnification.
11. Privacy, data, and security are addressed separately
Our Privacy Notice describes relevant information-handling practices for the website and features it covers. Different features may have different technical behavior, storage locations, integrations, or third-party terms. Do not assume that information entered into a feature is confidential, protected by a healthcare-provider privilege, covered by HIPAA, encrypted end-to-end, or excluded from processing by service providers unless the applicable documentation expressly confirms that status.
XYNOXIA does not ask users to submit sensitive health details through general contact forms or other public-facing channels. Do not submit another person’s confidential information or any information you do not have permission to share.
12. Intellectual property and permitted use
Unless otherwise stated, XYNOXIA branding, original text, designs, software, and other platform materials are owned by XYNOXIA or its licensors and are protected by applicable laws. You may use the platform for personal, lawful purposes in accordance with applicable terms. You may not copy, redistribute, sell, modify, reverse engineer, scrape, or exploit platform materials except as allowed by law or with prior written permission. Third-party content remains subject to its respective owner’s rights and terms.
13. Children and family use
The platform is not intended to provide clinical care to children. A parent or guardian is responsible for supervising a minor’s use where permitted and for determining whether content is age-appropriate. Do not use the platform as a substitute for a child’s medical, educational, psychological, or safeguarding support. If a feature has a separate age requirement or policy, that requirement also applies.
14. Availability, changes, and governing rules
Features may be experimental, in development, or offered as previews. Descriptions of planned capabilities do not guarantee that a feature will launch or remain available. We may update this disclaimer from time to time by posting a revised version and updating the effective date. Your continued use after an update constitutes use subject to the revised terms to the extent permitted by law.
These terms are intended to be interpreted consistently with applicable law. Any governing-law, venue, dispute-resolution, or consumer rights that apply to a particular service may be set out in separate terms. Nothing in this disclaimer waives rights that cannot legally be waived or restricts protections that applicable law requires.
15. Contact and important limitation
Questions about this disclaimer may be directed through the contact method published on the official XYNOXIA website. Do not include private medical details in general inquiries.